Carpet Cleaning Egham is a professional service provider, as such we are well aware of the importance of effective communication between clients and company. We know how frustrating it could be for people to be trying to contact a business directly only to get stuck in endless automated phone menus or be put on hold for unspecified amount of time. With us you don’t have to worry about any of it – we keep all the channels open, getting and staying in touch with us is quick, easy and hassle-free. We keep communication within the barely necessary minimum and only ring or write you when really necessary, there will be no ping pong of emails or pesky phone call sprees. Customers can request a call back through a number of different ways, however when doing so please make sure the contact details you provided are correct, otherwise we can’t help out with your cleaning needs as we won’t be able to get in touch with you.
- Phone – if you wish to speak with one of our customer assistants directly, then please ring 020 8077 9892 – our customer care lines are open seven days a week, from (8-AM to 7:30-PM). There are no automated phone menus, answering machines or other such nuisances, your call will be answered by a real person who will be able to take your query and provide the necessary details and information right there and then.
- Email – in case you prefer to jot us a line, please write to us using the booking from below. Incoming email messages are monitored at all times so you get your reply within the shortest time possible, usually we are able to respond to emails within the hour. If requesting a call back through email please make sure your contact details are correct, and provide us with a suitable time/day of the week when you wish to be called.
- Online – when you wish to communicate with us through the web or contacting us out of business hours, please refer to our easy to navigate booking/query form. Alternatively you can get in touch with our customer care reps through the live chat app which pops up automatically on our website. The chat is monitored and responded to in real time.
We do our best to ring you or write back as soon as possible, however our customer care department can get quite busy at times so bear with us for the time being as on such days we might take a tat longer to get back to you. We appreciate your understanding.